December 2010


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LIFE GOES ON: How To Make Resolutions Work

DEAR DOCTOR KATHLEEN: I want to make 2011 better than 2010. Every January, I make resolutions, but by December, nothing has changed. What can I do to differently this year? STUCK YEAR AFTER YEAR DEAR…


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Blumenthal’s BBB Investigation: Made For TV

If Connecticut Attorney General Richard Blumenthal’s investigation into the controversial Better Business Bureau’s grading system is an indication as to how effectively his office probes critical consumer issues, the next Attorney General will have to…


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Bank Of America’s Christmas present: Foreclose Even Though Not A Payment Missed

In one of the more bizarre foreclosure cases, Bank of America is threatening to throw a West Hartford family out of their home even though they couple never missed a mortgage payment.

The largest bank in the United States earlier this month notified Shock Baitch and his wife Lisa Freedman that foreclosure action will start today – Christmas eve – unless the couple agrees to put their home up for a forced sale.

Why?

Because another unit of Bank of America erroneously reported to credit agencies that the family was seeking a loan modification, ruining their credit rating and as the result putting their mortgage into default.

All this is happening even though the bank – after admitting it erred and sent a letter of apology in September – handed this case to a special unit at Bank of America that is charged with dealing with severe customer issues. It promised in writing to notify the credit reporting agencies that the couple were not deadbeats, but were good credit risks “I have never seen a case like this,” said Manchester attorney Wendell Davis, whose office handles many foreclosures.



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LIFE GOES ON: WASTE NOT, WANT NOT

DEAR DOCTOR KATHLEEN, My family has so much, and yet it’s Christmastime, the season of giving. I want to give my children presents from Santa (they are 5 and 6 and still believe!), but I…






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EATING DISORDERS: What To Do To Heal

DEAR DOCTOR KATHLEEN, I am sick and tired of feeling sick and tired. My entire life is focused on food.  I have been anorexic since the age of 14, and now, at the age of…



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Be Smart About Giving To Charities

In this season of giving, many people are making contributions to groups and causes that promise to make a positive difference in the world. As you consider a holiday donation or year-end tax-deductible contribution, the…



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Steps Better Business Bureau Must Take To Regain Credibility

With the recent media attention on the Better Business Bureau’s two-year-old Pay To Play marketing scheme, the 99-year-old nonprofit will either self-destruct or become a great institution for consumers AND businesses.

Ever since early last month when ABC’s 20/20 aired its outstanding investigation into the BBB – which not only included the criticism that I and other consumer advocates had about the A+ to F grading system – but proof that businesses could BUY A+ grades.