In a stunning development for Apple and iPhone fans as, Consumer Reports says its testing of the new iPhone 4 raises serious questions about Apple’s claim that the reception problem is simply a software program that is easily fixed.
Consumer reports says its tests backs up consumer complaints that when the iPhone 4 is held covering a spot on the phone, reception is degraded and calls will be dropped.
Because of that design problem, Consumer Reports says it can’t recommend the new iPhone – which can’t be bought in most Apple stores because of shortages and high demand. Instead, Consumer reports suggests that if someone wants an iPhone, they should buy the third generation iPhone 3GS.
It is the first time Consumer Reports has failed to back an iPhone and its the first time it has questioned Apple’s credibility.
“Our findings call into question the recent claim by Apple that the iPhone 4’s signal-strength issues were largely an optical illusion caused by faulty software,” Consumer Reports wrote in a blog post.
Apple didn’t respond to the report.
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