You would think that after releasing Windows 10 a year ago and with all the money that Microsoft has available its new operating system would work like a well oiled machine.
RESCUECOM, the leading computer repair company in the U.S., the U.K., and Canada, says its repair statistics show that difficulty with Windows has not eased as much as expected, though it has slightly.
We create the Computer Repair Report by gathering information from every call we receive for computer repair at 1-800-RESCUE-PC and constructing a ranked list of every technology issue that troubles consumers and businesses.
All problems with Windows, whether related to its apps or its OS, continue to make up the majority of computer repair calls, while viruses, spyware, and malware – the foremost Internet security threats – are always major concerns and rank second. Trouble with printers ranks third while issues with sluggish or choppy computer performance rounds out the top four.
The following are the rankings for RESCUECOM’s first semi-annual report:
- Windows App and Windows OS Problems (57.0%)
- Viruses / Spyware / Malware / Pop-Ups (11.3%)
- Printer Trouble (7.5%)
- Poor Computer Performance / Slow PC (7.0%)
- Internet / Network / Wi-Fi Connection (4.7%)
- Email Issues (4.4%)
- Failure to Boot / Blue or Blank Screen (3.0%)
- Hardware Issues / PC or tablet (2.1%)
- Data Recovery / Movement (1.8%)
- MAC App and OS Trouble (0.7%)
- User Error (0.3%)
- Phone Difficulty (0.2%)
- T.V. Problems (0.1%)
The best way to keep your computer and mobile devices safe from any potential danger is to keep your OS and apps updated at all times, take advantage of cloud storage, and install the best Internet security programs, such as the RESCUECOM Internet Security Suite. Be aware that free antivirus software only makes you feel safe while actually leaving you vulnerable; the quality of paid software is much higher and provides real safety from dangers lurking online.
Hardware problems with printers, computers, phones, or TVs, may not be easy for those who do not have professional training or experience to fix. User error is still an issue, albeit a small one, easily prevented by keeping devices away from liquids, avoiding dropping them, and having a means of preventing your password from being lost or getting into the wrong hands. When these problems do strike, you may require an expert such as a RESCUECOM Certified Level-3 technician to provide data recovery and system recovery solutions.
Even those who are most prepared cannot foresee every possible difficulty that may arise, but you do not need to be technologically proficient to prevent many difficulties that commonly affect users. Keeping all files and programs up to date, always having antivirus software not only available but running, avoiding simple mistakes that can lead to damaged tech devices, and securing passwords are all simple steps you can take to keep your technology in top shape.
For more details, be sure to read our complete 2016 Semi-Annual Computer Repair Report in full!
RESCUECOM provides the best computer repair and tech support, 24/7. Meeting every computer repair need including virus removal, data recovery, networking, wireless services, and tech support for PC’s, MAC’s, Tablets, Phones, hardware and software with excellence. For the best tech support or information on products, services, or computer repair, visit http://www.rescuecom.com or call 1-800-RESCUE-PC (1-800-737-2837).
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