Now that AT&T and Verizon has convinced you to sign up for two-year contracts for your smartphone, they are limiting your access to the very thing you purchased your iPhone or Android: DATA. AT&T (T) customers in Connecticut and throughout the country are being notified that their data downloading speeds are being throttled (reduced)...
It won’t be a surprise to AT&T mobile customers that the latest satisfaction survey of Consumer Reports online subscribers showed AT&T is the worst provider. “Of the four major U.S. national cell-phone standard service providers, Verizon again scored the highest in this year’s Ratings, followed closely by Sprint. Survey respondents gave very good scores...
In a major reversal brought about by pressure from the media and by state Attorney General George Jepsen, Comcast now says it will give refunds to its 500,000 customers who lost cable, internet and phone service during the late October storm. Comcast spokeswoman Laura Brubaker wrote to me today confirming that it is now...
Attorney General George Jepsen Tuesday commended those cable, satellite television and telecommunications companies providing storm-related credits to Connecticut customers, which in many cases, exceed what the law and their service contracts required. “After determining that their Connecticut customers lost service, these companies put their customers first. They recognized the real hardships many people across...
