Cell phone

AT&T Again Wins Worst Mobile Service Designation From Consumer Reports’ Subscribers

December 6, 2011
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It won’t be a surprise to AT&T mobile customers that the latest satisfaction survey of Consumer Reports online subscribers showed AT&T is the worst provider. “Of the four major U.S. national cell-phone standard service providers, Verizon again scored the highest in this year’s Ratings, followed closely by Sprint. Survey respondents gave very good scores...

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Comcast Backs Down And Now Says It Will Give Credit For Ct Storm Outages

November 23, 2011
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In a major reversal brought about by pressure from the media and by state Attorney General George Jepsen, Comcast now says it will give refunds to its 500,000 customers who lost cable, internet and phone service during the late October storm. Comcast spokeswoman Laura Brubaker wrote to me today confirming that it is now...

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Atty Gen Claims Connecticut Cable And Telecommunications Giving Storm Credits – Even Comcast

November 22, 2011
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Attorney General George Jepsen Tuesday commended those cable, satellite television and telecommunications companies providing storm-related credits to Connecticut customers, which in many cases, exceed what the law and their service contracts required. “After determining that their Connecticut customers lost service, these companies put their customers first. They recognized the real hardships many people across...

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Verizon In Connecticut Ordered To Provide Storm Data

November 18, 2011
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The Connecticut Siting Council (CSC) unanimously Thursday denied a request from a cell company to shield information from the public regarding the impact of two historic storms on cell service. Verizon Wireless had asked the CSC to issue a protective order on the information, claiming it was proprietary and confidential. Click here to read...

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