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FTC Alleges T-Mobile Knowingly Crammed Bogus Charges onto Customers’ Phone Bills

July 1, 2014
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In a complaint filed today, the Federal Trade Commission is charging mobile phone service provider T-Mobile USA, Inc., with making hundreds of millions of dollars by placing charges on mobile phone bills for purported “premium” SMS subscriptions that, in many cases, were bogus charges that were never authorized by its customers. The FTC alleges...

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Consumer Financial Protection Bureau Launches Inquiry Into Mobile Financial Services

Bureau Focuses on Opportunities and Challenges for Unbanked and Underserved Consumers Today the Consumer Financial Protection Bureau (CFPB) announced it is launching an inquiry into the opportunities and challenges associated with the use of mobile financial services. As part of the inquiry, the Bureau is exploring how mobile technologies are impacting unbanked and underserved...

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Apple Primed to Become Mobile Wallet Leader

May 6, 2014
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Apple Primed to Become Mobile Wallet Leader

 Written By Bill Hardekopf Apple published its quarterly earnings last week, a few hours after we published our original story “The Mobile Wallet Battle Heats Up”. Apple CEO Tim Cook took the earnings call as an opportunity to tell everybody about his war plan to capture your wallet. “iTunes software and services revenue continue...

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Verizon and AT&T Take Top Honors In Latest Report On Mobile Phone Performance

March 10, 2014
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RootMetrics, an independent mobile analytics firm, announced today its National RootScore® Report, a first-of-its-kind, comprehensive report on consumer experience of mobile performance across the United States. While visiting all 50 states, RootMetrics drove nearly 220,000 miles, visited 6,300 indoor locations, and collected more than 4.6 million test samples. The new report provides a statistical...

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