Cell phone

Mobile Crammers Settle FTC Charges of Unauthorized Billing

November 21, 2013
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Wise Media and Its CEO to Be Banned From Using Mobile Phone Bills to Charge Consumers The operators of an Atlanta-based company have agreed to settle Federal Trade Commission allegations that they crammed charges on consumers’ cell phone bills without their consent, causing more than $10 million in consumer injury. The two settlements, with...

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Wolcott Consumer Has Bone To Pick With Boost Mobile

October 18, 2013
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Many Connecticut customers of Boost Mobile – a division of Sprint – love their $55 monthly plan that gives them unlimited use of the phone for talking, texting and the Internet without having to sign a contract. Elaine Lewandoski of Wolcott is not one of them. She purchased a Samsung LG Venice phone from...

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Cable Companies Now Charging For Telephone Backup Batteries

April 30, 2013
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Cable Companies Now Charging For Telephone Backup Batteries

A new ploy by cable companies to add yet another fee to customers’ bills may adversely impact public safety as well. Customers with digital telephone service who reach for their landline phone in an emergency may soon discover they can’t get a dial tone.  That could happen as some cable companies have stopped providing...

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FTC Files Its First Case Against Mobile Phone “Cramming”

April 17, 2013
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Complaint Alleges Unauthorized Charges for ‘Premium’ Text Message Services The Federal Trade Commission has taken legal action to shut down an operation that allegedly took in millions of dollars from placing charges on consumers’ mobile phone bills, many of which were “crammed” or unauthorized charges. The complaint against Wise Media, LLC, Brian M. Buckley...

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