Energy

CL&P Accused Of Sending Shut Off Notices To Customers Who Are Up To Date On Payments

March 26, 2014
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Connecticut State Sen. Michael McLachlan (R-24) claims that “hundreds” of Connecticut Light & Power Co. are receiving shut-off notices and late charges even though they are making on-time payments. In March 18 letters to the presidents of CL & P and Yankee Gas (see below) McLachlan noted that CL & P moved its accounts...

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Beware Of Emails Claiming To Be From Your Electric Utility Company

March 10, 2014
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The latest Internet scam involves emails claiming to be bills from your utility company. The idea is to get you to click on the link that is supposed to take you to your account, but instead will send you to another website which will try to steal your personal information. “It’s very, very dangerous,”...

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Complaints About Gasoline, Heating Oil, and Propane Topped Ct Residents’ Concerns

March 7, 2014
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The Department of Consumer Protection today issued the agency’s annual “Top Ten” list of consumer complaints for the past year.  According to a review of more than 6,000 written consumer complaints received in 2013 home improvement complaints took a back seat to fuel-related complaints for the first time, while telemarketing, retail and Internet complaints,...

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North American Power Says It Warned Connecticut Customers Of The Dangers Of Variable Rates This Winter

March 7, 2014
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North American Power – with 60,000 electric customers in Connecticut – says it went out of its way in December to warn variable rate customers that major price hikes were imminent, but some of its customers are still unhappy with the company. “In December 2013, North American Power proactively notified (by email and postal...

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