Category: Cable TV
Apple TV Fails To Innovate On Its “Hobby”
There’s a new box for your HDTV that sells for well under $100, streams premium content over the Internet from Netflix, Amazon, and Major League Baseball, and even supports “apps” like Pandora. Think it’s from Apple? Think again.
Two years ago upstart Roku started selling a set top box that did nothing but stream Netflix to televisions. Early this year the company rolled out an update that added significantly more new content to the device, with 50 app-like “channels” already out and many more on the way. Roku is just one of many startups selling devices that bring Internet content to televisions.
Comcast: The Joys And Frustrations Of Our High Tech World
When your high-def television, digital landline, and home Internet service are working right, the world is at your beck and call. But when one of these modern wonders breaks down, you could be in for hassle. Just ask Chris Lyttle or Rich Baril, who both happen to live in West Simsbury and both contacted me [...]
Death Doesn’t Stop Dish Network Bills
Submitted for your disapproval: WatchdogNation.com founder and Fort Worth Star-Telegram columnist shares his nomination for worst customer service story of the year — both for the customer and for him. A man’s mother dies, and Dish Network puts him through a second slow death. The company, which the BBB says has 13,000 complaints in the past three years against it, refuses to discuss the matter.
Conn Officials Ask Regulators To Fine AT&T For Allegedly Failing To Provide Repair & Compliance Data
Attorney General Richard Blumenthal and Consumer Counsel Mary J. Healey today asked the Department of Public Utility Control (DPUC) to fine AT&T for ignoring three DPUC orders since June to explain why it has failed since 2001 to meet state phone repair requirements and submit a compliance plan. The Communications Workers of America Local 1298 [...]
DirecTV Complaint: Contract Renews With Each Replacement of Defective Equipment
The following complaint was sent by Beverly A. Lyons to Connecticut state officials as well as to us: I am reporting a situation that I feel should be looked into on behalf of all consumers who are may be subject to what I am describing below, or similar practices that seem to me to constitute unfair business [...]
Verizon Raises Early Termination Fees To $360 For New Customers
Verizon, recently crowned the post child for a company charging excessive early termination fees, did it again. The company, which previously hiked cell phone ETF’s to $350, on Sunday increases its FiOS fees to $360. And guess who doesn’t like it? The Federal Communications Commission.
Clicker.com: Great Way To Watch TV On Computer
Another web site has been developed to watch television on your PC or Mac: Clicker.com and it comes with The Mossberg Solution stamp of approval. I started playing on www.clicker.com after reading the Wall Street Journal column on it today by Katherine Boehret and found it to be as described.
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