The Connecticut Department of Consumer Protection is joining consumer groups nationwide today in urging online shoppers to be cautious and wary in avoiding online scams that may be targeting cyber-shoppers today and in upcoming weeks….
Trying to talk to a human being at a major consumer company is often a daunting task. Take PayPal for example. Ellen of Hamden has a small business which relies on PayPal for customers to…
If you only look at television advertising or listen to the radio version of those same ads you’d easily conclude that all is happiness at this time of the year – even husbands doing last…
As consumers begin or continue their holiday shopping online today in search of great deals, the Department of Consumer Protection is offering reminders to help keep themselves, their wallets, and their information safe. “The Department…
A Boston Globe investigation shows that restaurants and grocery stores frequently give consumers false names for the fish they sell, usually claiming the fish to be a more expensive variety than it actually is. There…
You and I might know Amazon as a place for great bargain, good service and even a solid stock to own. But for many of those working in its Lehigh Valley, Pa., warehouse it’s a…
As an Apple fan – and stockholder – I love iTunes. But now there is a program that makes iTunes look like an old PC: Spotify. The hit music-listening service came from Europe recently and…
Online retailer Amazon.com today informed its Connecticut affiliates that it is terminating their relationship, effective immediately. The contract terminations are the result of a new law that requires online retailers to collect tax from…
Connecticut Attorney General George Jepsen has closed his agency’s investigation into customer complaints that Sleepy’s, the nation’s largest mattress retailer, had sold them used mattresses and that some were infested by bedbugs. Responding to a…
The prestigious New York Times has finally discovered that the Better Business Bureau may be more interested in making more money for its executives from business fees than protecting consumers. The influential publication has carried…
“If misery actually loves company, then Connecticut must have a very special bond with Georgia and Indiana. Those two states, with far different cultures than ours, are the last to stand with us in banning…
Smart Money has a great story about the “10 things outlet malls won’t tell you.” For anyone who thinks they are consistently getting great bargains, you might want to read the full story. Turns out…
The Better Business Bureau really knows how to lose credibility. For two years the Connecticut BBB chapter had given Aiello Plumbing of Windsor Locks, Ct., an A rating despite numerous complaints to the BBB as…
Toyota Motor Corp. agreed to pay record fines totaling $32.425 million for failing to notify safety regulators of potential safety defects, the U.S. Department of Transportation said. The department, according to the LA Times, accused…
Attorney General Richard Blumenthal today announced that DIRECTV will provide restitution to consumers for numerous alleged violations of consumer protection laws, including deceptive advertising, contracts, pricing and promotional offers, as well as failure to clearly…
Hartford Ct. Superior Court Judge Marshall K. Berger, Jr. has approved a settlement between Best Buy and Conn Attorney General Richard Blumenthal that requires the Minnesota based company to immediately pay Conn $399,000 and provide…
Within hours that a Hartford Superior Court trial was to start, Best Buy and Connecticut Attorney General Richard Blumenthal have agreed to settle out of court. The settlement must still be approved by Superior Court…
When I give speeches I usually begin with telling my audience that nothing is free. Well it turns out that almost nothing is free. My wife’s computer needed a tuneup and she asked a geek…
Connecticut Consumer Protection Commissioner Jerry Farrell Jr. has completed his investigation into Kirby Vacuum high pressure sales techniques in this state and has asked the state Attorney General to take legal action. “The Department of…
Honda and Toyota recalled a totally of two million cars in the last 24 hours because of identical brake problems. On Thursday Toyota recalled over 1.5 million vehicles and Honda today recalled half a million…