Category: Natural gas

CNG Damages Non-Customer’s Credit Rating

In these days of tight mortgage lending standards, getting your home refinanced can be a real challenge, even if you have equity and good credit. Tim McCarroll of Cromwell faces an additional hurdle: Connecticut Natural Gas damaged his outstanding credit rating by incorrectly telling credit rating agencies that McCarroll was a deadbeat. And when McCarroll [...]

Yankee Gas Won’t Let Customer Go, Likes Charging Monthly Fee For Nothing

Gerald Augustine of Middletown was preparing to make more use of his garage, so three years ago he had natural gas service from Yankee Gas brought to his property. He changed his mind and never used the gas line. But getting the service was much easier than stopping it. He said he paid the monthly [...]

Conn Gov. Rell Vetoes Sweeping Proposal To Change Electric Policies

Ct  Governor M. Jodi Rell today vetoed energy legislation, crafted and passed in the final days of the session, citing “deep concerns that the measure would raise utility rates for consumers, not reduce them as bill sponsors claim.” The Governor said Bill 493, An Act Reducing Electricity Costs and Promoting Renewable Energy, “is not in [...]

United Illuminating To Purchase Natural Gas Companies

United Illuminating, which serves electric customers in Southern Connecticut, is purchaseing  The Southern Connecticut Gas Company (SCG), Connecticut Natural Gas Corporation (CNG) and The Berkshire Gas Company (Berkshire) for $1.3 billion. If approved by state regulators, the acquisitions are expected to take place next winter. It will then create a diversified  energy delivery company with [...]

Connecticut Check Not In The Mail For Operation Fuel

Bloomfield, Conn. – With less than $65,000 remaining for emergency energy assistance and utility shut off notices in the mail, Operation Fuel Executive Director Patricia Wrice is hoping that the state of Connecticut releases the $1 million it approved two weeks ago for emergency energy assistance before countless households begin to lose their utilities. Otherwise, [...]

CNG & SCG put layoffs on hold

Attorney General Richard Blumenthal and Consumer Counsel Mary Healey announced that — immediately after they presented argument at a public hearing today — the Department of Public Utility Control (DPUC) agreed to indefinitely bar layoffs at Connecticut Natural Gas (CNG) and Southern Connecticut Gas (SCG).

As Blumenthal and Healey urged, the gas companies are prohibited from laying off employees until the DPUC investigates whether the job cuts threaten safety and reliability and conflict with rate orders.

Conn Natural Gas Billing Complaint: CNG still can’t perfect its billing, failing to reduce rates for all customers as state regulators ordered

Customer complaints of billing irregularities by Connecticut Natural Gas continue despite CNG’s embarrassing episode last year when four of its meter readers made up readings for hundreds of customers. Two CNG customers complained recently about CNG billing, including one that appears to be a systemic problem. Joe Guenther of Manchester wrote me that he and [...]