36 Attorneys General Object To Direct Buy’s Connecticut Class-Action Lawsuit Settlement

Ct Attorney General George Jepsen filed an objection Tuesday to settlement of a private, class-action lawsuit against Direct Buy Inc., because it offered no real benefit to consumers, a position joined by the attorneys general of 35 other states, the District of Columbia and Commonwealth of Puerto Rico.

The lawsuit was filed after I disclosed that Direct Buy lies to consumers when it tells them that spending thousands of dollars on a membership entitles them to the actual manufacturers costs. Direct Buy did the fact that it received secret discount which it did not pass on to its customers. Direct Buy stores are independent franchises that charge as much as $7,000 to belong as well as yearly fees promising huge discounts. However even the discounts are questionable since most of its products can be purchased at places like eBay for the same price or less.

Several franchises have closed, leaving its customers stranded. The parent company is also have financial issues which could result in more franchises closing.

This is believed to be the largest number of states joining in opposition to a proposed class-action settlement since the passage of the Class Action Fairness Act in 2005.

The lawsuit accused DirectBuy of fraudulent misrepresentation because the company implied that paid memberships would entitle customers to purchase goods from manufacturers and suppliers at actual cost. However, DirectBuy allegedly received kickbacks and incentives from suppliers and manufacturers of goods purchased by DirectBuy members, which inflated the cost of the goods. The lawsuit alleges that DirectBuy did not disclose this arrangement to customers until early 2009.

The pending lawsuit names Direct Buy, Inc., United Consumers Club, Inc. and DirectBuy Holdings, Inc. as defendants. Jepsen took issue with the proposed settlement in a 36-page amicus curiae brief filed in U.S. District Court in Connecticut.

“The Attorneys General submit this brief to protect consumers who will be adversely affected by the approval of the proposed settlement,” Jepsen said. “We urge the court not to approve a class-action settlement that has no real value to anybody but the plaintiffs’ lawyers.”

Jepsen said the so-called free and reduced-price memberships offered were not fair, reasonable and adequate settlement for most of the customers harmed. Also, the proposed settlement would not prohibit similar future conduct by DirectBuy and the proposed attorneys’ fees were excessive and disproportionate compared to purported benefits to consumers.

“The proposed settlement is, in essence, a sales vehicle for defendants designed to drive current and former customers into membership renewal contracts and to the same manufacturers and suppliers from whom defendants have acknowledged receiving kickbacks and incentives,” Jepsen said. “Standing alone, the memberships have little value.”

Consumer Protection Commissioner William M. Rubenstein agreed. “I applaud the Attorneys General for standing up for consumers by opposing this ill-conceived settlement.”

“While class action lawsuits can be a powerful tool to protect consumers from improper business behavior, they must create real value by putting money back in consumers’ pockets and stopping the improper behavior; this settlement does neither,” Rubenstein said.

Assistant Attorney General Matthew Fitzsimmons is representing Jepsen in this matter. A hearing on the proposed settlement is scheduled for May.


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4 Comments on "36 Attorneys General Object To Direct Buy’s Connecticut Class-Action Lawsuit Settlement"

  1. walker mixon | January 26, 2013 at 10:52 pm |

    can i join the class action against DIRECT BUY ?

  2. Colleen Smith | February 14, 2013 at 12:56 pm |

    Please may I join this class action against Direct Buy, I am currently in the same situation with them.

  3. Joe Klicsu | April 9, 2014 at 4:11 pm |

    What’s the latest on this class action lawsuit? I’m a member who’s original location closed and they made me choose another location much farther away. Not to mention, the BS fees they charge each time you order something.

  4. anita Sullivan | February 12, 2017 at 7:15 pm |

    I need to join this class action as well

Comments are closed.