Beware Of American Express Phishing Message

March 30, 2012

I just received an email alert from American Express thanking me for changing my email address to It almost got me.

It looked so real, until I closely looked at the sender’s email: American Express <>, close but no cigar. It is a Phishing message trying to either plant a virus on my PC or to trick me into giving up my American Express id and password.

Always check to see the actual email address is that it was sent from. And if it is suspicious, delete it.

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8 Responses to Beware Of American Express Phishing Message

  1. Nanoo Visitor on November 4, 2012 at 11:46 am

    American Express does use, and ones from the cited email may be legitimate:

    I just examined one that seemed mildly suspicious because the Subject was in all CAPS, but found no phishing exploit in it.

    • Security Guy on November 8, 2012 at 9:02 am

      ‘Nanoo Visitor’ is correct that is legit, as are many of the links, but this one ( certainly is not, and that’s why THIS IS IN FACT A DANGEROUS PHISHING MESSAGE:

      “We ask you to visit the following link to start the procedure of confirmation on customers data.

      Click here to get started “

  2. Sweetone on November 14, 2012 at 9:33 am

    Hi, I received a strange email in this morning. It was from American Express. The address was
    It said “we processed a scheduled payment for your TrueEarning Business Card. But I never have the Business Credit Card and I never open the Business Credit card account. So, I called American Express and check it. I checked by My SSN number if someone opened another account with my old name or anything. But It was nothing else there. So, The Business credit card and the process for a schedule payment was not there. So, It was fraud and phishing email. I check this email more detail. It was little bit different from the email from Real American Express. Please be careful..
    If you received the strange email about your bank or credit card account, Just call your bank or credit card company and check right away..

  3. Peter on December 2, 2012 at 6:33 pm

    I just received one also. It wanted me to download an HTML page to my desktop, then open it and start entering my info. Pretty dumb. But it contained many legit links to make it look more real.

  4. Andrea on October 20, 2015 at 6:10 am

    Received email saying my account was cancelled. Looks very real.

    Account Servicing: Notification

    Cancellation Alert

    Merchant Number: XXXXXX1462

    We’re writing to confirm that the merchant account number referenced above has been cancelled.

    We appreciate doing business with you and welcome the opportunity to support your future business needs.

    Privacy Statement

    Contact Customer Service

    Update Alert Settings

    Please do not reply to this e-mail. This customer service e-mail was sent to you by American Express. You may receive customer service e-mails even if you have unsubscribed from marketing e-mails from American Express. To learn more about e-mail security or report a suspicious e-mail, please visit us at

    Note: Capitalized terms are defined in the glossary section of the Merchant Regulations-US which can be found online at

    © 2015 American Express Company. All rights reserved.

    • Billa on November 1, 2015 at 1:21 am

      Received the same email today, and being a merchant I got worried a bit but then my common sense told me there’s something phishy here… sure enough it was bogus.
      Looks like the spammers got a hold of a list of merchants and trying their luck with it. Well good luck suckers!! Gmail, American Express, and the Secret Service has been notified… for good measure 😉

  5. Karl M on November 19, 2015 at 7:26 pm

    Here is a new twist on that phishing scam..
    the Email header reads “Card Replacement Coming.. Attention Required”
    Open it, and you may have problems!

  6. Sergey on October 19, 2016 at 11:16 pm

    I received this:
    Dear S………,

    I called earlier today to thank you for signing up with your processor to accept American Express® Cards at your business. I would like to speak with you and share how accepting American Express Cards could benefit your business.

    American Express has changed how we do business under the OptBlue® Program and it’s great news for your business:
    · Your processor now sets your rate. That means your rate could be better than you expect.
    · Get your money faster. At the same time as the other card brands you accept.
    · Save time with one statement. All your card transactions now come on the same statement.

    Plus, you can order free supplies to let Card Members know you accept American Express Cards.

    Please call us for more information at 888-662-6300 between the hours of 9am-6pm Eastern Time and mention reference number 951226. You may also visit to learn more about the benefits.

    Best regards,
    Jenna Beegle
    American Express Merchant Specialist

    Privacy Statement

    American Express made the following annotations

    “This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you.”

    American Express a ajouté le commentaire suivant le
    Ce courrier et toute pièce jointe qu’il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n’êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Merci.

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