Citi Credit Card Customers May Benefit from Class Action Lawsuit

September 15, 2010

If you had a credit card account with Citibank between May 5, 2002 and May 24, 2010, and your interest rate was increased as a result of a default or delinquency, you could get a payment from a class action settlement.

A proposed class action settlement has been reached in a lawsuit brought against Citibank involving increases to the interest rate on Citibank credit cards due to delinquency or default. (Note: the name of the case is Hoffman v. Citibank (South Dakota), N.A., Civil Action Case No. SACV 06-571 AJG [MLGx]).

Plaintiff Laura Hoffman filed a lawsuit in California against Citibank, alleging that it improperly raised interest rates due to delinquency or default without providing prior notice. Citibank said that cardholders were given notice in their credit card agreements and denied all allegations of wrongdoing and liability.

According to the notice from the Honorable Andrew J. Guilford, United States District Court Judge, the proposed settlement reportedly provides that Citibank will establish a settlement fund of $10 million. The court is scheduled to hold a class action settlement hearing on December 13 to decide whether the settlement should be approved.

Citibank settlement class members may receive a check for the lesser of $18 or an equal share of the settlement fund after payment of settlement costs.

These costs include attorneys’ fees and payment to the plaintiff. Any amounts left over will be paid to charity.

All Citibank credit card customers who had their interest rate increased as a result of a default or delinquency during this eight-year period may be eligible to take part in the settlement. To be entitled to a payment from the settlement fund, you must mail in a claim form by February 11, 2011.

Claim forms are available at or by writing

to: Hoffman Claim Form Request, PO Box 44007, Jacksonville, FL 32231-4007.

You may download a copy of the Notice of Proposed Class Action Settlement and Hearing at:

Further details of the case can be found here: ( ) simplifies the confusion of shopping for credit cards. It is a free, independent website that helps consumers easily compare credit cards in a variety of categories such as lowest rates, rewards, rebates, balance transfers and lowest introductory rates. It also gives an unbiased ranking and review for each card. The Complete Credit Card Index ( ) is the most objective and comprehensive resource on the Internet which allows consumers to compare rates for over 1000 credit cards offered in this country.

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15 Responses to Citi Credit Card Customers May Benefit from Class Action Lawsuit

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  4. Rhonda Cheney on January 26, 2012 at 12:55 pm

    I received a check to cash on this issue. I am trying to verify which credit card that I had years ago this lawsuit covered. AND figure out if the check is valid and not a fruad. Any help?

  5. Linda Wagstff on July 15, 2014 at 9:51 am

    I have had a Citi card for many years. How do I find out if I qualify for a refund through this legal action. Please address my Email. Thank you.

  6. Lona C. Metzner on July 25, 2014 at 2:31 pm

    I had a citibank credit card 2002, and my interest rate was raised to 24% due to delinquency. I am interested in receiving a copy of the Class Action Settlement Court Determination; as a judgment against me is coming up for the ten-year renewal. The assignee who bought the debt continues to charge me 24% interest.

    • Judy Donnelly on February 22, 2017 at 5:11 pm

      The same situation that I was in. How can I do this? I received a letter from Citi telling me to go to and submit a claim. They have given me a reference number, however when I go there I can’t locate a place to enter the complaint.

      • Sheryl M. on February 28, 2017 at 6:27 pm

        I am having the same problem. There is no such website that I can find.

        • Richard Sage on April 23, 2017 at 7:34 pm

          I was sent a letter with a reference number. I’m having a similar problem finding how to enter it.

      • Kathleen Vos on March 23, 2017 at 10:39 am

        Kathleen Vos on March 23, 2017

        where do you enter the reference #.

  7. JUDITH A. MEISTER on March 1, 2017 at 5:41 pm


  8. GLADYS N FARIAS on March 19, 2017 at 1:17 pm

    I am having the same problem. Unable to find such website to submit my claim. Please Help.

  9. Laurie B. on March 23, 2017 at 11:29 pm

    I am having the same problem. Unable to find where to enter the reference number

  10. robert suttles on April 11, 2017 at 8:29 pm

    I am also having the problem as well. What are we able to do about this?????

  11. FAYE LOWERY on April 16, 2017 at 1:14 pm

    I am having the same problem. no such web site.or place to to submit reference number I have never inrolled
    in Citi Identy Monitor.

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