Hyundai And Kia Owners To Get Rebates Because of False Fuel Economy Claims

Nearly a million owners of  Hyundais and Kias will get rebates after the two companies were caught overstating fuel economy on late made autos by between one and six miles per gallon, depending on the vehicle.

The South Korean manufacturer will give owners debit cards to reimburse them for the extra money they are spending for fuel. The amount will vary by the model, amount driven, and location of owner.

“The error was announced Friday by the U.S. Environmental Protection Agency, which monitors the fuel economy tests by automakers,” reported the LA Times.

“Consumers rely on the window sticker to help make informed choices about the cars they buy,” said Gina McCarthy, assistant administrator for EPA’s Office of Air and Radiation. “EPA’s investigation will help protect consumers and ensure a level playing field among automakers.”

“The Korean automakers, which are siblings, and share automotive components and testing, said they had overstated fuel economy ratings for about 900,000 vehicles, or 35% of the 2011-13 model year vehicles sold through Wednesday.”

CNN reported that:

Mileage figures on most labels will be lowered by one or two miles per gallon, according to the EPA. The discrepancies involve about 900,000 Hyundai and Kia vehicles already on the road.

The largest drop will be for the Kia Soul. Its highway fuel economy estimate will be lowered by six miles per gallon, taking it down to 29 mpg. Two of the automakers’ most popular models, the Hyundai Sonata and Kia Optima mid-size sedans, are not involved.

Fuel economy for the Hyundai Elantra, a compact model that was named Car of the Year at last year’s Detroit Auto Show, will be reduced by one mile per gallon.


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69 Comments on "Hyundai And Kia Owners To Get Rebates Because of False Fuel Economy Claims"

  1. Kathleen L. Rogers | November 5, 2012 at 7:36 pm |

    Date: Nov. 5, 2012

    Dear Hyundai,
    I bought a new 2011 Hyundai Elantra a year ago,
    because of the mileage I was told it would get.
    I drive 90 miles aday to work alone.
    I now have 38,000 miles on my Hyundai.
    I would like to receive my gas debit card for my reimburement.
    Other than that I love my Hyundai! It not only looks futureisticly GREAT, it drives nice & smooth as well.

    Thak you,
    Kathllen L. Rogers

  2. Richard Gratton | November 5, 2012 at 7:43 pm |

    Why are the kia optimas excluded?? They get at least four miles less to the gallon than the sticker states it should. Have been to the dealer and they say there is nothing that can be done. I spend sixty dollars a week on gas. Would a rebate on one of the most popular kias cost the automaker to much money. What a shame. One of the reasons i chose the optima was because of the supposedly 35 mpg. Haha

    • Look at your driving habits. Just because the sticker says 35 doesn’t mean you will get that no matter how you drive. In my 11′ elantra I get 36 city 44 highway and I always get where I’m going on time. Everyone’s always blaming the manufactures…typical Americans…

    • Amy Lindstrom | November 4, 2014 at 9:10 am |

      I totally agree with Richard tht was the reason i got my 13 Optima ur right its a joke!!

  3. 2011 Kia, Rio5 has not been mentioned but I do believe this auto shares the same concern ???

  4. 2012 kia optimas what is the mpg. Why not this one? it’s not getting 35 mpg like kia said.

  5. How about the Hyundai Accent ?? 2010 model,hatchback. Gets less gas mileage than my 1970 Toyota Corolla did. Other than that, I love it. Standard shift and very peppy.

  6. Bonnie J Anderson | November 6, 2012 at 4:32 pm |

    I have a 2005 Hyundai Accent Hatch back the gas with 62,245 miles I dont get good gas mileage.I would like to receive my gas debit card for my reimburement.I love my car.

  7. I am leasing a 2012 Kia soul. Will this apply if you are leasing the car as well?

    • Dave gustason | December 12, 2012 at 9:25 am |

      I have a soul how do I get the rebate?

      • I have a 2013 SOUL and need t know how to get a rebate for mileage less than stated when purchased. Thank You

      • Ernest Foerster | June 18, 2013 at 6:03 pm |

        I owned a 2012 kia soul and signed up for the Kia Fuel Economy Ratings Adjustment Program in or about 7/11/2012. The Reimbursement Estimate was for $174.32 and want to know when I will get the money, it’s all most a year now and no money. Thank You Ernest Foerster

  8. i have a 2006 majentis will this rebate apply to my car i know i dont get the fuel mileage i shoud

  9. Does my 2008 Hyundai Elantra receive the fuel benefit?

  10. Janice Harkins | November 8, 2012 at 11:17 am |

    How do we go about getting the debit card?


    • I bought a new 2009 Santa Fe Hyuandai from dealership I would like to know if it qualifies for the gas debt card and if so, how do I go about receiving one Please advise.

      • Marilyn Hockenbury | December 6, 2012 at 8:47 pm |

        I purchased a new 2010 Elantra SE 4/2010 I wanted to know if my car qualifies for the gas rebate?

  11. Connie Bodine | November 8, 2012 at 3:58 pm |


  12. I have a 2010 Kia Forte. I surely do not get the mileage promised on my sticker when the car was
    purchased. How do I apply for rebate

  13. I

    have a 2009 hyundai sonata vin 5npet46c79h547756 with 44000 km am i elegable for a rebate

  14. I purchased a 2011 Kia forte because of the 26mpg & 36 mph. When I was not getting the 26mpg in town. It was like 18 mpg. They informed me I had to break it in & to give it 2000 miles. When that didn’t work they stated give it 5000 miles as the car has to get use to you? It was like they were reading from a script. The car never got the mileage I was informed it would get. If I had know the mpg was wrong I never would have bought the car. I will never trust Kia again.

  15. Robert L Williams | November 10, 2012 at 2:03 am |

    I have a 2011 Kia Soul and i havent gotten anything from the dealer, What should i do to get the rebate ?
    I will call the dealer on Monday this is Friday, It makes me mad that i have to find this out over the internet !!! I dont know all the information would someone please post. !
    Bob W.

  16. Robert L Williams | November 10, 2012 at 2:09 am |

    Same as above , left out it was a new 2011 Kia soul,
    sorry I* dont know the web site, was just looking, thanks all of you all, or who answers me ?
    Bob W

  17. Derrick Blacquiere | November 11, 2012 at 7:19 pm |

    I to bought a 2011 Kia soul they told me I should get somewhere around 39 to 40 mpg we are not getting even close to that more like 28-30 mpg this is very disappointing because I bought it for its gas mileage. I hope Kia will add in the 2011 Kia Soul to this rebate list.

    • cleo k.Lagos | December 4, 2012 at 10:26 pm |

      I have a kia soul 2011, and was told i would get at least 39 miles,, guess what 30 , and under , i drive 60 miles , i asked , if im geting a new car and paying this big money i need the mile…. im no getting it ,, what do i do ho do i talk to , were do i go to get help.. i love the car ,also,,I hate the seats , i had a window open it got wet ,, staind ,, i have broght it in and had it clean prof, it made it worse,,

  18. I too have a hyundai accent witch I bought because of the good gas mileage. I drive. An average of 60,000 miles a yr. So every little bit helps. I want my gas card as well.

  19. Helen McCann | November 14, 2012 at 1:29 pm |

    I have the 2013 Kia Soul and am very disappointed with the gas mileage. Please tell me who I can contact to receive the rebate for the gas card. I have not heard from Kia as well and had to find out from a co-worker who has a Kia. Thank you.



  22. Katherine Tschida | November 16, 2012 at 9:22 am |

    I have a 2012 Sonata. Please tell me who I contact to recieve my gas rebate.
    Thank you

  23. Is my 2009 Elantra hyuandia. bought new from dealership that year, apply for a gas rebate? iF SO, please advise how to go about getting one.

  24. I bought a Kia Soul 2010 this past August expecting at least 30 MPH as from the research I had done they were rated at 30-33 MPH. They were my 2nd choice but I could not find a 2 to 3 year old 5 door Toyota Yaris and my old car was due for inspection and I new it would not pass. Once I drove the Kia it was all over. I loved it and figured if it got 30 MPH and had a 12.7 gal tank I’d still be saving. I was disappointed that the mileage is only 25-26 and the tires have to be inflated properly at all times. It doesn’t seem to matter if it is city or highway. I would love other perspectives on this. Also a friend has a 2011 and said he has a fuel economy button on his…I thought he was joking! but he also gets way closer to 33 MPH. I did not buy this from a Kia dealership. Thanks for listenting. A new Kia Owner

  25. I have a 2011 Kia soul I entered my vin and says my vehicle was not rated so no rebate? I am very disappointed in my vehicles mileage also. Also no notice from the kia dealer.

  26. Go to the main HUNDAI/KIA website and there is a heading telling about the rebate program. Put your VIN number in and your current mileage and date you bought your car. You will get an estimate of rebate amount. Print out sheet and take to a dealer who then plugs the info into ???main headquarters???
    I’ve been told that I should get a debit card in the mail within a couple of weeks or maybe a month???
    Won’t hold my breath.
    Have a 2012 SOUL and really like the car but mileage is not at all what was advertised or predicted. I get between 22 and 31 or 32 tops. This car was advertised to get up to 40…gues the operative words are “up to.”

  27. Bonnie Schaffer | November 27, 2012 at 10:50 pm |

    I Have a 2011 Kia Rio,the mileage is so far off from the sticker, how do I go about getting information on the rebate….I I bought the car in Ohio and my daughter has it in Rhode Island, we have traveled back and forth 3 times, and the highway mileage was off….city driving is off…Is this car in the rebate///Thank you

  28. I agree with the comments above about the Optima. One of my deciding factors was the gas milage. I’ve never even come close to 35 MPG highway.

  29. I have a 2011good Sorrento. Was supposed to get 28-31 mpg and only average 20-23 mpg! I drive 70 miles a day for work and bought thiss in place of my suburban to save on gas. The gas mileage is no better!

  30. Why only get reimbursed for when a car was purchased before November 3rd, 2012? i JUST WENT TO THE DEALER THIS WEEK-END AND THEY ARE STILL INSISTING ON THIS ! That the new Elentra is so much more fuel efficient! What can be done here….

  31. August T Nicholas | December 3, 2012 at 3:55 pm |

    I have over 25 pages of documentation of false mpg advertizing by Hyundai dating back to 2006 when I realized my car, with a promised mpg of 28 city mpg was actually only 17 mpg. I went to the dealer with my complaint as is documented on service records which I still have. No satisfaction there- I was told that mpg would improve after I hit 10k miles, which I did not. Then I contacted CT Consumers Protection at the office of Attorney General, who wrote that jurisdiction for this matter was in CA. and forwarded all documentation to them, Hyundai contacted me several times- all documented, with the outcome being that they “couldn’t do anything” for me. Today I contacted Hyundai mpg reimbursement (for the recent poor mpg problems) and was given a case number but was told they couldn’t help me either as the cars involved in the rebates were later models. Doesn’t it seem likely that this was happening long before the recent melee over mpg? I had searched Hyundai chat sites and have printed out MANY of the same complaints from 2009. I still have all my documentation and Hyundai still has on record all the phone correspondence with them about this (I have names/ notes taken during conversations). I’d like to see someone fight for those of us who experienced these problems in earlier years. Aren’t we entitled to the same rights to collect on this false advertisement???

  32. We bought our Hyundai Accent in January 2012 and we love it! Very smooth, quiet and a sleek looking car. We have already received our card and are very happy. We get excellent mileage out of our Hyundai, and tho it may not get the exact mileage they claim, I never really expected any car I buy to get the exact mileage “they claim”. So, to get reimbursed is an extra plus for us, since we have already saved significantly on gas since we bought it.

  33. The reimbursement is crap. I think I’m suppose to get about $170.00 for the my 2012 soul. That’s peanuts compared to the amount of money I will lose for the life if the car. I truly enjoy my car but I downgraded and got this car strictly for better gas mileage, for it to put out what I expected and the to be offered $170 is a joke. These little checks are a way to keep the majority happy. I’m sure some big law firm will get ahold if this a make a class action.

  34. 2011 elantra only time I get 40 mpg is when I fill it up I usually average about 28 to 30 using cruise control an 32 on long trips This is nowhere near 40 mpg

  35. Iris Dunham | December 9, 2012 at 9:41 pm |

    I am appalled by the poor fuel economy of my 2010 KIA Forte. Most of my driving is highway driving with my cruise control at 106 – 110 km/hr yet my average is 16-18 like/100 km. I have moved and another near my dealership. I have asked to have my catalytic converter looked at or replaced to see if that would help but the nearby dealership says it is not a problem. Now I see I am northern only one complaining; how do I proceed with entering a claim for a fuel rebate? I bought the extended warranty but there is nothing specific about false advertising or fuel economy in the warranty….Help please.

  36. William Taylor | December 30, 2012 at 4:45 pm |

    I have a 2004 Hyundai Santa-fe please send me my rebate card or info on how to obtain the fuel rebate P.O.Box 2752 Hotsprings,AR 71913.

    Thank you!

  37. I bout a Kia Soul in 2012 found out about the gas rebate. I turned in the paper work but have never received my card. When will I receive it and why is it taking so long? The Service Technician at Kia said I would have it before Christmas.

  38. sheryl palmieri | January 22, 2013 at 6:02 pm |

    I too bought a 2011 Kia soul and was told I could get up to 40 miles a gallon. 29 is the best I have gotten in over 30,000 miles.

  39. sheryl palmieri | January 22, 2013 at 6:03 pm |

    How do I get paperwork for this rebate?

  40. I think it is crappy that I put my vin number in and stated I was not eligable. I own a Kia Soremto and bought it in that time period. I do not get the milage I was told. Ya’ll need to put your vin numbers on the Kia site and you will know.

  41. Will the 2011 Hyundai Genesis be covered by this fuelthing?

  42. sharon jones | February 12, 2013 at 1:33 pm |

    i bought a 2012 kia forte in sept 2011 and i dont get the milage they said it would, how do i see about the rebate

  43. Is there any rationale behind excluding the 2011-2012 santa fes from the reimbursement?
    I routinely drive my 2011 santa fe on the highway using cruise control and I have never seen my 2011 approach the 9.05 L/100km promised. On a good day with the wind behind me I can get 10.0 HW.

  44. still waiting on rebate on fuel milage,sportage 2011 sure dont get the milage that was told to us.told us to get more miles on the car.the more miles the less it where is the goverment going to step in and get us our money thats dues us.they sure give it to our countrys when they have about helping people in usa.

  45. Marcia Mann | April 10, 2013 at 11:40 am |

    I purchased a Kia Soul, 2011. How do I get a gas rebate, since the milage they told me I would get, was not correct.

  46. Yisema Vega | May 12, 2013 at 6:53 pm |

    I just purchase my Kia Soul 2011 with the money I would save in gas and more mpg. How do I get my rebate? I was told I would get 3o mpg I would hate to return my vehicle. Please respond.

    Yisema Vega

  47. I just got a 12 Sonata Hybrid and it is definatly not getting the gas mileage the sticker showed! And that was the whole purpose of me getting the car.I mean I get good mileage, just not as good as they said it would get.

  48. Wayne Johnson | July 28, 2013 at 2:56 pm |

    Do the buyers who buy these cars own dogs or cats? Go to YouTube sometime and see how the South Koreans kill MILLIONS of dogs and cats each year for food. It is enough to make ANY decent person get sick to their stomachs.

    You people who support these barbaric practises by purchasing their cars should have your heads examined!

    What is wrong with your people?

  49. Brian Walser | October 8, 2013 at 5:28 pm |

    Wow. So don’t buy American cars because we kill millions of cows, pigs and chickens?
    Anyway, I have a 2013 Forte with 13K miles and it still won’t beat 29 mpg highway. Sticker said 36. KIA sales manager said “closer to 40”. I don’t want a rebate, I want to return the car. They lied plain and simple. Now make them pay for it.

  50. Charles lefebre | November 18, 2013 at 3:50 pm |

    I bought my KIA in november ’13 and at the first service(oil change) the manager put in my mileage
    and about a month later I received a debit card pre-loaded with $29,.When I went in today, I was told to go to the internet for reembursement. How do I do that ?

  51. Do we get a rebate every year? I have a 2012 Kia Soul. I received one last year. If so how and when do we get them.

  52. lorne carter | March 28, 2014 at 5:30 pm |

    bought a 2013 hyundai sonnta was told it gives 50 miles to a gal only giving about40

  53. lorne carter | March 28, 2014 at 5:32 pm |

    where do you get rebate

  54. Donna zampetti | August 2, 2014 at 4:40 pm |

    Are the 2013 Kia rios elegable for the rebate

  55. fay Bjornstad | November 14, 2016 at 7:21 pm |

    I did receive a Visa card! Only the first year though. I thought you would get a card each year you owned your vehicle? I love my car!

  56. Dilynn Moffat | November 22, 2016 at 9:30 am |

    I own a 2013 Kia Forte I want to know how I go about getting a fuel rebate?
    Thank you

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