Western Connecticut interior designer Karen Gilston is one of the victims of frequent iPhone technology improvements.
As the owner of an iPhone 3g Gilston’s phone hasn’t worked right since the latest iPhone 4 came out and iTunes automatically updated all prior iPhones to the new operating system.
“My phone started slowing down considerably, my battery life shortened by hours, certain things did not work, i.e. could not send pictures by email, my map did not work and therefore could not find me, and so a lot of apps did not work,” she wrote me today. It was one glitch after another, all I seemed able to do on my phone was phone and text, and both the Apple stores I went to told me that most of their customers nowadays were 3G users having the same problem and that there was nothing they could do.”
“Eventually I shamed them in to a new phone, but in the meantime I have lost all my apps, all my notes, etc. ever since the 4G came out and i realized this was happening I have been driven up the wall especially since I needed my phone for work.”
Frankly as a iPhone 4 owner I had not been aware of the issue. But I checked it out on the Internet and sure enough Gilston is correct.
Infact the Wall Street Journal – my favorite newspaper – recently ran an article on the problem.
WSJ reporter Jennifer Valentino-DeVries wrote that “Apple is investigating reports that the latest iPhone operating system causes problems for users of the iPhone 3G, after a series of complaints on Apple support forums and technology blogs. Apple is aware of the reports and is looking into the matter, a spokeswoman told Digits.”
“Reports of the problems have been overshadowed by “Antennagate” — complaints about the iPhone 4 antenna that led Apple to issue free cases to all buyers. But since the iOS 4 software became available in late June, user concerns have surfaced on Apple forums.
The most common criticism is that the phone is slow after an upgrade. There are also many complaints that the phone drains the battery quickly and becomes excessively hot. Concern about general problems such as slowness and battery life on gadgets isn’t unusual, but using iOS 4 on the iPhone 3G seems to make the problems so bad that the phone is nearly unusable for some people.”
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