“Free” Miracle Air Cooler from MIRA-COOL Only Costs $400

June 30, 2010
By

Today’s Courant carries a full-page ad with the banner headline “Connecticuters set to get free air cooling units.”

“A new miracle air cooler is actually being given away free…miracle air cooler to stay cool for pennies a day.”

MIRA-COOL

The good news here folks that the units only do cost pennies a day and bring thousands of dollars a day in advertising revenue to The Courant and other newspaper that carry this ad.

The bad news is, that of course nothing is free (other than free samples at grocery stores) and the unit may help keep a dog cool if it sits right next to it, but otherwise save your money.

If you read all the fine print, you will discover that you have to order TWO MIRA-COOL units to get one of them “Free” and you pay shipping on both. So the total cost is $298 for the two units plus $98 to ship them.

And what is the miracle in these little boxes? Well its two small icebags placed in a bowl of water with a fan blowing over the ice.

I called the number on the ad and talked to Eve, who wanted to rush the order through and did not want to chit chat about the product. She said there were too many variables to tell me how large of a room these units will cool but assured me that it would cool an average size room.

Consumer Reports tested another company’s similar product and found this:

“At just over 200 square feet, our test room is actually a tad smaller than the roughly 227-square-foot living room in a typical new home, and, therefore, should be easier to cool. We controlled conditions around the room to simulate an 85°F dry summer day with a relative humidity of just 57 percent.

“As we found, the phrase “up to” in Cool Surge’s cooling claims does some heavy lifting: Our string of sensors showed the device failed to appreciably lower the room’s overall temperature during a four-hour test.”

So, save some real money and stay cool by purchasing a real air conditioner.

Portable Air Shop also says it has a number of great options for portable ac unit available at reasonable prices.

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97 Responses to “Free” Miracle Air Cooler from MIRA-COOL Only Costs $400

  1. Susan Kinsloe-Byers on June 30, 2010 at 9:04 am

    Thanks, George, i was right in the middle of ordering one of these when I read this your report.. Mentioning the icebags brought on a great response from the rep from Mira-Cool. “Technology just like your grandmother and grandfather used.” Just what I don’t need! I guess i could just set up a fan and some ice cubes, thereby saving myself $400!

    • Charlie on August 8, 2010 at 9:51 pm

      Received them….and trust me….i’ts all HYPE….I’ve got a $10 box fan that puts out more air!!!!

    • Mary Bass on January 28, 2014 at 8:16 am

      Wish I had known this earlier – I bought one about 5 years ago (2009?)or maybe longer. Yes, when I got it I was reminded Mother used to put ice cubes in front of the fan. Heat? only if you sit right in front and it puts out icy cold air from the bottom vents. I paid for one and got 2nd free – just paid shipping and handling, about $700. Too late I realized – scam! Wish they had to use these things and no other cooling or heating for 12 months.

  2. Sarah on June 30, 2010 at 9:57 am

    And of course, any legitimate business that really wanted to sell to “Connecticuters” would have done enough market research to know that we’re “Nutmeggers”!!

    And anyway, they should have spelled it “Connecticutters” to force the correct pronunciation, otherwise we’re “Connecti-CUTE-ers”.

    Sheesh!

    The sad part is that many people who don’t take time to read the fine print or make inquiries, or who don’t know what questions to ask, will be taken in by this misleading advertisement.

    The other sad part is that the once-venerable Hartford Courant accepts this sort of advertising.

    • tammy on July 27, 2010 at 1:24 pm

      i ordered this scam can i stop this? help me please

      • Phen on July 29, 2010 at 1:42 pm

        Yes call to cancell the items and call to your credit card company to dispute the payment. told your credit card company that you just got scam.

  3. Bill Booth on June 30, 2010 at 10:16 am

    Cut out the middleman: Just place a large pot of ice in front of a fan and catch the cool waves. Who needs miracle junk?

  4. Alex on July 4, 2010 at 10:40 am

    i … got my dad to order one. i feel bad now ):

    • Mario on July 15, 2010 at 2:09 pm

      my mom just bought 2 :( she was excited about it and told me when I came back from school… these companies really do take advantage of consumers… i just hope it works, but doesn’t seem like it will

      • Kirsten on July 15, 2010 at 6:10 pm

        Might not work for spacious, open rooms, but small living rooms and bedrooms will be comfortably cooler if you put a few more ice packs and use ice cold water. Small ice packs from the grocery story would also work well. Of course, it won’t work as well as an air conditioning unit but you end up paying much less too!

        • George Gombossy on July 15, 2010 at 6:37 pm

          That is nonsense.

        • Phen on July 29, 2010 at 1:49 pm

          Small ice packs from the grocery stor? you have to pay for right? that’s the cost!!!!!!! cost the gas for you to get to the store and cost you for the ice. So at the end this little Mira-cool cost more than a regular window air condition unit!!!!! I wish some one should bring this Scam to the justice.

  5. Dan R. on July 6, 2010 at 10:40 am

    I make a hobby of dissecting these scam ads in Courant and showing them to my kids but feel badly for those who fall prey to these misleading ads. Shame on the Courant for leading their subscribers to the slaughter. The Courant knows these ads are patently false, they greedily take the money anyway. They have no shame.

    Thanks to the watchdog for saving a few from the ripoff. The fake pictures of our good ol’ American workers assembling cheap Chinese crap is kind of amusing, if not fraudulent..

    • Ron on July 27, 2010 at 12:18 pm

      I would suggest that any individual who has been scammed by these false ads should find out the name and contact information of the individual who is in charge of approving advertising (both phone and e-mail) at the publication where the ad was running and contact that individual to express their disappointment and the lack of confidence in the standards practiced by the publication. This will, if enough people do it, serve two objectives. First, it will put the publication on notice that their readers may question the accuracy of all that appears in their publication and second, to inform legitimate, credible present and futures advertisers that their advertizing base, the readers, may be looking at their ads with the same skepticism.

  6. Mike on July 10, 2010 at 2:36 pm

    Any product that does not carry a U.L. listing make me wonder why. U.L. will not put there stamp of approval on a product until it goes through there testing. I would not waste my money on a product that has not been tested by them.

  7. Mira-Cool Free Air Cooler Ads | Easy Eco Blog on July 12, 2010 at 1:56 pm

    [...] Connecticut watchdog has some analysis of this cooler and a Miracle was two small icebags placed in a bowl of water with a fan blowing over the ice. Share: [...]

  8. Meta O`Hare on July 12, 2010 at 7:11 pm

    thank you guys for all your comments …it sure saved me $400 bugs

    • i.z. on July 29, 2010 at 3:40 am

      agreed..$aved my dear mothers money..she was so excited when she read it, thought it was gonna be a real investment..lmao

  9. Mario on July 15, 2010 at 2:07 pm

    They are running this ad in Texas as well. My mom didn’t see the 2010 Universal Media Syndicate paid advertisement at the top of the paper. She thought it was a story from our reputable newspaper… looks like we just got owned :( They used the same picture and everything, I was curious so I started to do some research and found your site. Thanks!

  10. Bill Gannon on July 15, 2010 at 5:03 pm

    The marketing scheme is exactly the same as the Amish heaters. Gotta be the same folks.

  11. RAY on July 16, 2010 at 11:54 am

    THANKS FOR ALL YOUR HARD WORK. WE APRECIATE THE “testimonials” IN THYESE DIFFICULT ECONOMIC TIMES, DONT KNOW WHAT WE’D DO WITHOUT YOU!!!!!!!!!!!!!!!!!

  12. Bonnie on July 21, 2010 at 5:33 pm

    Mine just came I got 2 I might be sorry but who knows. I’m w/o air conditioning and am suffreing. This will be better than nothing All my fans do is blow hot air but I got to say the customer so far as been excellent.Can’t complain about that. Got one for my brother whas nothing either His landlord charges 30.00 a month for air. I think that ssucks for him it will be great.

  13. Jim Cormier on July 21, 2010 at 5:36 pm

    Thanks for keeping us advised to scams like this. I saw this in the paper today and thought, here we go again, another scam. As PT Barnum said, “there’s a sucker born every minute.” That’s what keeps these guys in business.

  14. J. Tosa on July 23, 2010 at 8:14 am

    They have the same ad in the free metro papers in New York but it’s titled New Yorks ste to get free air cooling units. one of my co-workers called they told him pay for the first one which is $400 and get the second one free, lol. what a scam someone should be monitoring things like this. This is how people get ripped off. Thanks for the heads up though!.

  15. Denise on July 23, 2010 at 9:31 am

    i FELL FOR THE AD FAST AND HARD. IT FELL OUT OF THE TRIBUNE AND LANDED IN FRONT OF ME WHEN I WAS SUFFERING FROM NO AIR CONDITIONING, HEALTH PROBLEMS MAKING INSTALLING WINDOW UNITS DIFFICULT AND ON VERY LOW INCOME. BOY I’M A SORRY ASS AND THE UNITS HAVEN’T EVEN ARRIVED YET! THEY SHOULD OF BEEN HERE BY NOW AND I WENT BACK TO THE WEBSITE TO FIND OUT THE NUMBER TO CALL THEM WHEN I SAW THIS WEBSITE. I AM SOOOO DISGUSTED HERE IN ILLINOIS. I WANT MY MONEY BACK

    • H. Hart on July 23, 2010 at 10:37 pm

      I just received my cooler and tried it for the first time. Boy do I feel like a Fool. Not only did I get nothing but hot air, it blew a fuse, knocked my electricity out including the little air I was getting from my fans. I want my money back, too. I’ve been bamboozled.!

  16. Gerald Palacios on July 23, 2010 at 11:52 pm

    Oh well, the ad was also running in California in Los Angeles Times. According to them the first 11,337 readers who call get their second unit “free”.
    Really unfortunate when so many people are without jobs and loosing their homes, that people come up with this such a scam .

  17. Elsa on July 24, 2010 at 1:12 am

    I just purchased two of them over the phone without looking at the reviews. The ad was printed in a way that is definitely misleading!!! I thought it was an official announcement from the city but apparently I was all wrong. This is in fact a scam and I can’t believe I had fallen for it – spending $400 on two fan-like machines that should cost no more than $50. I am calling them to cancel the order tomorrow and if they don’t process a refund, I’ll file a complaint against them. Thinking about it makes me furious.

    I hope this comment can save some of you who may actually consider such a fraud.

    • Ashley on July 26, 2010 at 8:10 pm

      Good luck.. the wait times are ridiculous… I waited 2 1/2 hours (just left it on speaker phone incase they ever picked up..) and of course, nobody ever got on the phone.. then all of a sudden it re-rang-so I’m thinking “ok, here they go, finally!” and it reverted me back to the main menu saying the normal business hours were ‘blah blah blah’.. I was so angry!! Needless to say I never got in touch with anyone.

  18. Ashley on July 24, 2010 at 4:42 pm

    BE ADVISED!! DO NOT BUY!! They are a terrible investment.. Spend that money on an AC that will actually cool the room. I tried calling to cancel, but I called too late. Will have to try again on monday. They blow a little cool air out no different than a tower style fan. The only thing about it that seems to be half decent is the heater part of it. Definately NOT WORTH THE COST. And who wants to change our freezer packs every couple hours just to have cool-not even cold-air?!

  19. THRASHER on July 24, 2010 at 8:36 pm

    If it sounds too good to be true, it is.

    It’s the opposite of a radiator.

    Hundreds, if not thousands will be taken advantage of.

  20. South Carolina on July 24, 2010 at 9:41 pm

    The SAME company ran the same ad in South Carolina during the Summer of ’09. I don’t know of anyone that bought one but the Ad was misleading. What’s being decsribed in the Ad is not what the customer is receiving. I’m glad I chose not to invest in that Hyped-up fan..

  21. Marie Morrissey on July 26, 2010 at 6:02 pm

    I was ‘had’ by these people two and when I called, the gave me another company’s cusotmer service line and the lady said she got other calls saying the same thing. another fraud.

  22. Peter on July 28, 2010 at 11:12 am

    This thing cost somewhere from $50 to $120. I bought one when I was oversea for few years, because Air Condition is way overprice outside of US. This is no better than $15 fan. You have to keep the water resevoir clean and keep changing the ice bag to keep the water cool to get cooler air than room tempurature. Do not be fooled. This thing does not cost $400 or $298 (Price I saw on their website). Just keep your A/C running few degrees cooler with that money.

  23. Maxie Strom on July 28, 2010 at 4:13 pm

    Just rcvd these 2 crappy units yesterday. What a sham. Nothing more than very inconvenient swamp coolers. It will cost me about $50 to return them – but return them I shall. AND I’m notifyng my VISA to challenge payment. Try calling “customer service” – that’s a bigger joke than the product. AND they answer their email in about 2 weeks if you’re lucky. If it hadn’t been so darned hot the day I ordered the things I probably would have researched it more. Also – took 2 1/2 weeks to get here.

  24. JD on July 29, 2010 at 12:13 pm

    After reading these comments i got nervous and cancelled my order. I called 1-800- 627-4172 did not have to wait more than 2 minutes. They graciously credited me with out complications.

    The AD reads “without” freon and then as you read on it says it has Freon R410A.

    This was my experience.

    • George Gombossy on July 29, 2010 at 12:21 pm

      i dont believe it has freon, its only a swamp cooler

      • Phen on July 29, 2010 at 1:54 pm

        If you guys want to cancell the Mira-cool? please call the company and tell them that you guys want to cancell the order then call your credit card company to dispute the payment. Good luck you guys.

  25. Loren West on July 30, 2010 at 9:59 am

    I got taken in as well. I can’t believe I was such a sap. I really should have checked the reviews online before calling instead of *after* placing the order!!! Duh! I had to pay shipping on each unit, paid $18 for the “convenient hand held remote” and purchased extended warranties for these glorified swamp coolers which brought the price of my “free” air conditioner up to $704!!!! Ha ha ha ha ha!!!!!! I would rather laugh than cry. I am on the phone trying to cancel the order right now. It’s been about 45 minutes and counting on hold so far. There is no way I am going to pay for these units. I will dispute the charge with my bank while simultaneously attempting to cancel my order before these lemons ship.

    To be fair I would have willingly paid the money I did for a product that actually worked. I live in Philadelphia in a row home. We have bars on the windows of our first floor which makes it impossible to install an air conditioner. It’s been the hottest summer on record and the electricians I have contacted about installing the ceiling fan I purchased don’t bother to return telephone calls. All of these circumstances combined with a deliberately deceptive print ad in the Philadelphia Inquirer conspired to turn me into a dupe!!!!

    • Jwlz on August 2, 2010 at 6:55 pm

      did you ever get a response or get this situation resolved? if so pls post what steps you took as my parents are out a total of $500!!! thank you

    • laz on August 8, 2010 at 10:04 pm

      I bet you could use one of those ‘portable’ AC’s that have a hose… You can buy them at Home Depot, etc. You could just tape the hose up to the bars if it wouldn’t fit through. Good luck!

    • LOUIS ABU on August 18, 2010 at 2:50 pm

      THANKS FOR THE INFO .I WAS JUST ABOUT TO ORDER THIS UNIT .BUT AFTER READING ALL THE COMPLAINTS I’M GLAD I DID NOT BUY IT THANKS GUYS

  26. Jwlz on August 2, 2010 at 6:52 pm

    well, unfortunately i was not at home when my mom called to order these darn things! initially, we never received the things so i called them and asked what the deal was. they had already drafted out $250 from my parents account so we needed results! they gave me some hooplah on how they had input my mailing info wrong..ok so then they tell me they cant provide me with a tracking number since the equip was in high demand…today my dad checks his account and there is another charge of $250, which they claim was pre authorized when i made my initial orde..these people think i am retarded i think..when a $ amount is preauthorized its automatically taken out of your account status..so even if it gets taken out later, that money has already been set aside. so why am i ANOTHER $250 out ..well i have been on the phone for 2 hrs waiting to get this cancelled..no one has answered! i even tried a number a gentlemen posted on here where he said he had no issues and ive been on hold for 45 min with that number too!!!!!!!!!!!!! ugh! now i get on here and find that its a scam! now my parents are breathing down my neck all angry that they were taken advantage of; they placed the order!!! really hope this gets resolved and SOON!

    • J. Tanner on August 4, 2010 at 11:14 am

      Today’s Peoria Journal Star has this same full page ad.
      However, it’s for “Illinoisans”.
      And the price is now $498 + S & H for each of the two units.
      And their statement “for the first time ever”, even if they changed a word or two is ludicrous since I’ve seen it recently, maybe a couple of months ago.
      It’s for “the first 3416 readers” and “We’re sorry, but we just can’t afford to give any more than that away free.”
      We also frequently get full pages of “Amish fireplaces” and a company who’ve dominated this paper with their ads buying gold and high end collectibles from those willing to trust their claims. They exhibit quotes from their sellers who say things like; “we’re SOOOO happy we got a chance to sell to them!”
      I’ll leave it at that and see if I can add something like this to the PJS’s blog site. I doubt it.

  27. STINKY007 on August 3, 2010 at 2:34 pm

    Do what I do. Fill the toilet with ice, sit on it and fart. The cool air keeps your feet cold.

  28. Richie Modeste on August 5, 2010 at 8:46 am

    I was about to order one, but with the shipment it came about $598 and now after reading those comments, I’m glad I didn’t order these craps.

  29. Margie on August 9, 2010 at 8:19 pm

    We just received our 2 Mira-Cool evaporative type coolers and have been blowing the air at high speed for half an hour. The air coming out of the machine is not any cooler than it was and there is no cooling effect in the room. Has anyone returned theirs and actually gotten their money credited back? We were driving on a long road trip when we saw the USA Today ad and thought of our 2 kids in an old apt. that has no A/C and when they received one for a wedding gift, it blew the circuit in the whole apt. complex so we thought this would be perfect – IF IT WORKED!
    This item should be reported to the BBB as a piece of junk.

    • mimi on August 10, 2010 at 2:19 pm

      thank GOD i was not yet made any payment!! so i am cancelling right now! i leave in a housing and my son HAS no A/C i was thinking it might happen to blew the circuit..it was schedule the payment this friday 13th of AUG..when i found out this helpful page..thankss again to all ..i am gonna call now my BANK institution..have a great day to all..!

    • Elisa on August 11, 2010 at 12:30 am

      The mira cooler is a piece of crap!! I am having serious problems trying to return one unit and was charged for both.My fan blows cooler air with a icepact attached to it! i am reporing them to the Better Business Burreau for a substandard product and poor business practices. they have been giving me the run around about reurning this product and charging back my credit card, Beware report this company and keep all your paperwork. you may have to take them to court.

      • Jwlz on August 12, 2010 at 2:33 am

        i am still having problems getting my money refunded as well..it sucks!! i caleed on aug 2 to cancell the order and after waiting 3 days to see about my refund i find out that they shipped the equipment out anyway!!! ugh its been 2 weeks and i’m still waiting, sad thing is that according to ups it was scheduled to be returned to sender yet i follow it on the tracking system and its getting closer and closer to texas…tomorrow is the expected delivery date..i dunno what i’ll do if these things end up at my door!

  30. mimi on August 10, 2010 at 2:14 pm

    thank you all guys for this very helpful information,, i am in a middle of cancelling right now and no one picks up the phone,so i just go ahead call my BANK to stop any business from this mira-cool . GOD BLESS to all..!

    • Elisa on August 11, 2010 at 1:49 am

      to Mimi, and all If you have any problems getting your purchase refunded or having difficulties here’s some valuable info that may be of help to you all.. the business id # is 02820092001017name of the company is Fridge Electric LLC
      3939 EVERHARD RD NW CANTON OH 44708 THE BETTER BUSINESS BUREAU OF CANTON OH IS 330-454-9401. i’LL BET YOU THEY WILL RESPOND THEN!1 GOOD LUCK TO YOU ALL!!

  31. charles wilson on August 10, 2010 at 11:19 pm

    i got scammed too.
    i have a newborn and i wanted the room that we all sleep in to be cool.
    we live in apartments that wont allow new air units to be put in windows.
    so i bought this out of desperation ……and foolishness.
    now it sucks because its NO BETTER than a box fan and its not even remotely cold.
    this has been a terrible summer for me guys.
    i hope this saves someone elses money. i really needed the money i spent on this too.

    • Jwlz on August 12, 2010 at 2:36 am

      sorry to hear…id recommend sending it back if you are still under the 30 days..then again i cancelled the damn thing and they still shipped out adn im still waiting for my money to be returned so i guess i dont have much advice..good luck! congrats on ur newborn

  32. Jwlz on August 12, 2010 at 3:28 am

    I AM DONE!!! I Finally had enough of the run around! I have reported them to the BBB and i suggest everyone else do the same!!! thanks so much elisa for posting that info,,hopefully they will take care of this but i can pretty much assume that the more we complain and report them the sooner they will take action to give us our refunds or cancel our orders!

  33. Richard on August 12, 2010 at 12:02 pm

    Two things I would like to say:

    1) fooled by their ad on the METRO paper and their rep. on the phone, saying that this was energy saving up to 9 cents an hour and not vent pipe needed. When I received and plugged it, the cool air came from the front and the hot air came from the back. Few minutes later, the room was not becoming cool, it went 3 degree higher due to hot air flow stronger than cool air flow. Their rep. even told me to put it on the door b/w two rooms so that the hot air could go to another room. Tell me, who would buy an air-conditioner that requires one more room to hold this hot air? Regarding the energy saving, that unit uses
    1590W power, do you think it will only cost you 9 cents an hour?

    2) I just read the article above and found that “order TWO MIRA-COOL units to get one of them “Free” and you pay shipping on both. So the total cost is $298 for the two units plus $98 to ship them.” It would be total of $396, correct?
    But how much that rep. charged me on the phone? He charged me $495 + $98 total of $593. I really don’t know if this is good company or not.
    I checked same products from other company, $330 can buy 10,000BTU comparing the Miro-Cool only 5,000BTU. They just use this hot season to push their products out.

  34. Lisa on August 12, 2010 at 3:49 pm

    Thanks guys. I called and started to buy one. When they gave me the price I hung up and checked on line for it. It offer the same buy on get one free for only $298. I stgarted to buy that until I clicked this link by accident and saw the review. Whew, That saved me. Sorry for those who got scamed.

    Thanks!

  35. Jwlz on August 14, 2010 at 12:23 am

    hey guys just wanted to report that BBB in Ohio is the best!! i contacted them at 230 am ct yesterday and issued a compaint against fridge electric by 9am they had emailed me that they had processed the complaint and contacted fridge electric..guess what? I FINALLY GOT MY REFUND!!!!!!!!!!!!!!!! it took me having to report them to get anywhere with these people and my refund was available and processed within one day..i had been calling them for 2 wks!!! i recommend you do the same people…dont take their useless cust serv anymore or their run arounds put ur foot down and report them ASAP!!!

  36. Presley Person on August 14, 2010 at 8:01 am

    I bought this product. A summary of my experience follows:
    1. There was a misunderstanding about the final cost.. I was told that the cost would be $216. After all was said and done, the cost was $432. (My opinion, nothing was free)
    2. The shipment was delayed. Reason given, there was an unexpected shortage of units.
    3. After several weeks two units were delivered. I opened one and used it for about two days. It developed a malfunction; it would not operate in the “cooler” mode for more than a minute, then it would revert to the fan mode. I called the customer service number and discussed the problem. I was told what to do to try to eliminate this problem. It didn’t work. I called again and told to return the unit. I returned the unit and began using the other of the two units I purchased.
    4. The other unit is now acting the same way the first one did. It won’t operate in the cooler mode more than a minute.
    5. I have received the replacement for the unit I returned. I will probably have to go through the same thing with this second unit (send it back and get another one.
    6. It appears that this is an inferior product, worth practically nothing.

    • Tom on August 15, 2010 at 8:54 pm

      Mira cool is a scam. I saw the add in a uSA
      Today newspaper. Im in southern calif and its summer time. The add says ice cool air comes out. But after i folloewd the instructions to the letter it wasnt any cooler than my 20 dollar fan. I wish i could get my money back.

      • joe on September 1, 2010 at 12:48 am

        It’s actually worded “ice COOLED air.”

        Meaning cooled by ice, not ‘ice cold.’

        Father in law asked me to look it up and see what i could find. Thank goodness for internet reviews, though red flags like ice cooled air had me thinking it was bs already.

  37. matt on August 15, 2010 at 4:13 pm

    I agree with all the thing people are say above.
    It was all a HYPE and we got suckered into it.

  38. Carl on August 16, 2010 at 4:48 pm

    I purchased the two Mira-cool units in July, and they arrived just over a week later. I researched them while waiting for delivery…not the most intelligent thing to do : ). However I’ve been using them both daily/nightly since, and have been very satisfied. As someone else had noted, I was having difficulty with one which would shut off from “cooler” mode after a minute. After some ‘investigating’, it appeared to have a sensor that would shut off the cooler it anything was above the “Max” fill line. The fix was making sure both ice packs were flat, not sticking up. No problems since, and the air is quite cool from the iced water. Another bonus, my skin does not appear as dry. Especially the elbows. I live in the Las Vegas, NV area, so maybe the climate is the main component as to whether or not the units are of any benefit.

    • George Gombossy on August 16, 2010 at 4:58 pm

      I have $1 that says you work for Mira-cool.

      • Jwlz on August 17, 2010 at 2:40 am

        pretty sure he masy be..found teh same exact comment by the same eaxct person on another miracool scam web page..it was word for word exactly the same..either cut and paste or a mracool friend for sure

        • Carl on August 17, 2010 at 7:50 pm

          I just figured I’d post it at both sites, since those were the first two I saw after I purchased them. I work in the field for a hospice company and was told about the items by an elderly couple I was working with. I was kind of caught up in it and called and ordered them after my visit. When I got home I looked them up and found all of these comments, so I figured I was screwed. I didn’t cancel, because another family I worked with bought a similar evaporative cooler from Home Depot and they were happy with it. Just figured I would input my positive experience with it. Although I could imagine if I didn’t live in a dry, desert climate, the results would be drastically different. By the way, I’m going to check the other site now, and will copy and paste most of this if there are replies. Sorry it hasn’t worked for everyone else on here and I hope they get their money back or some satisfactory ending. : )

    • Bob on August 23, 2010 at 4:40 pm

      In a climate like Las Vegas water coolers always have and always will work very nicely at a lower cost than an air conditioner. We lived for a year in Australia, and most houses there has central water cooled “air conditioners” on the roof. If you live in an arid or semi-arid climate save yourself some money and place a dampened filter or other porous material in front of a cheap box fan – you will get the same effect!

  39. J1ase on August 18, 2010 at 10:10 am

    This scam has made it’s way into the Daily News of NY today. Watch out New Yorkers. I decided to look up this so called “Free” ac first… I figured too good to be true and I was right. You have to buy one to get one free which will cost around 400 after all is said and done. BEWARE!

    • Dianna on August 18, 2010 at 12:00 pm

      The ad is in the Houston Chronicle today also. They make it sound so good! Glad I checked out the comments before calling! Anyone who bought this product w/ a credit card can dispute the charges.

      • Carol on August 18, 2010 at 7:09 pm

        I did not check out the comments before calling. I couldn’t get a straight answer on how it works from them either. I received them in less than a week assuming it was plug-in ready to cool only to find out I had to freeze ice packs and fill a container with water first. This machine is definitely “junk”. I can put a bowl of ice water in front of a $20.00 box fan and get the same results. It does absolutely nothing to cool the air that a ceiling fan wouldn’t do for a lot less money and does absolutely nothing to remove the humidity from the room. I will try to dispute the charges. Only problem is, the boxes went out in the trash. Not sure how to return them.

        • JK on September 1, 2010 at 1:21 pm

          I called them but did not order……Lady offered me kind of open box item, had some scratches will give for $148 and put on a payment plan for 90 days satisfaction gaurantee/return policy. Call and they schedule a pickup to return the unit. I did not buy that. Luckily I escaped. I feel sorry for who got scammed hard earned money.- read the rest of the comments some one did return the unit.

  40. bill peterson on August 18, 2010 at 8:05 pm

    This scam made it’s way into the Chicago Sun-Times… what a joke.

  41. gayle on August 23, 2010 at 11:13 am

    I bought six of these for Haitians who were in the earthquake. They have electricty in tents but no freezer. I thought that it would be great to help these poor people. It could have made zillions if it had been a reputable company. The idea might have caught on. Now I feel like a chump. Instead of doing something useful I have been waiting for 1 and 1/2 hours for a return call. I feel like I have been in the earthquake all over again Being cheated was the last thing that I needed I had opened one to try it out before shipping six of them to Haiti. Imagine my shock when i saw the tiny coolers. I could not find any instructions so I went online. I could not believe the horrible comments

  42. Becky on August 23, 2010 at 12:25 pm

    For anyone who has ordered these and been unable to get your money back–if you paid by credit card, contact your credit card company’s claims department. I worked for Visa/MC for 5 years and often credit card companies can “chargeback” the merchant and refund your money. There is a time limit on your rights and you migt have to fill out some forms, but please call your credit card company and see if they can help. Tell customer service you need to “dispute” a charge on your account and they should put you in touch with the claims department.

    Thanks for posting comments, you guys saved me money by not ordering one of these pieces of junk!!

  43. Regina on August 26, 2010 at 12:11 pm

    This ad was in a local Kentucky Newspaper. My mom didn’t realize that there was a catch to it….buy one for $298 and get one free. When I found out it wasn’t free, I started searching the internet. I’m saddened that so many people have been taken by this company, but I’m very thankful that I came across this website and didn’t buy one of these coolers.

  44. Kevin on August 27, 2010 at 11:34 am

    Gosh, I was traped by this cheater this morning. The ads shows up on the Dallas Morning News and I was attracted by their words, first 6228 customers will get one “Free”, Now I see what happened, I am calling the customer service number and already wait 20 minutes, nobody pick the phone!
    I called my credit card company and was told I have to wait the charge enter my balance and then I can dispute.
    Hope I can dispute this dame cheating charge!

  45. Marquis on August 29, 2010 at 11:48 pm

    I am sorry to hear all of your sad stories. Luckily, I got a little alert when the sale representative asked me for my credit card number this afternoon. Like many of you, I didn’t finish reading the whole article but saw the catching phrase, “get a free air conditionor…”
    I called and gave out all my home address and etc to this sale representative. The Chicago Suntime article said first 2000 callers within 48 hours get one free, so when she asked for my credit card number, I questioned her if it’s free. She was trying to avoid answering my question, however, her emphasis on “buy one get one free” made my mind changed.

  46. ROSIE on August 30, 2010 at 7:03 am

    WHEW! WHAT A RELIEF!…..WAITING & WAITING FOR A COUPLE OF MONTHS ALREADY FOR SOME LITERATURE OF THIS “SO-CALLED” GREAT AIR-CONDITIONER I HAD REQUESTED FROM THEIR CUSTOMER SERVICE LADY.

    THROUGHOUT THE DURATION OF OUR CALL, CUSTOMER SERVICE REP HAD WORN HER TENACITY “HAT”—-FROM THE EXACT MOMENT SHE GOT ON THE PHONE, TILL THE DRAWN-OUT VERY END, SHE WAS PERSISTENT TO GET ME TO COMMIT & OBTAIN MY CREDIT CARD INFO. SHE DEMONSTRATED SUCH OBVIOUS HARD-SELL TACTICS (WHICH I ALREADY DON’T LIKE WHEN I GO RETAIL SHOPPING, MUCH LESS RECEIVING IT ON A FACELESS, ON-PHONE BASIS). OMG! and I was only trying to receive some written info about product!

    NO MATTER WHAT I TOLD HER LIKE, “I DON’T HAVE MY CREDIT CARD WITH ME”, “I WANT TO READ MORE ABOUT THIS EQUIPMENT”, “I DONT REALLY NEED A SECOND ONE ESPECIALLY IF I HAVE TO PAY EXTRA COSTS FOR SHIPPING & HANDLING FOR IT”, “I NEED TO DO OTHER RESEARCH AS WELL”, …SHE WAS RELENTLESS & KEPT HONING FOR MY CREDIT CARD NUMBER. IRRITATED, I FINALLY GOT STERN & SAID THAT MY HUSBAND IS GOING TO MAKE PURCHASE, BUT WILL NOT UNTIL HE READS MORE ABOUT IT. SHE FINALLY CONCEDED & TOOK MY MAILING ADDRESS & RELAYED THAT LITERATURE WILL BE SENT OUT AS SOON AS POSSIBLE.

    NOT A VERY PLEASANT EXPERIENCE—JUST BEING ON THE PHONE. RECENTLY BEEN THINKING ABOUT THIS PRODUCT & LACK OF CORRESPONDENCE AS WAS PROMISED TO ME. SO TONIGHT I DECIDED TO LOOK UP ON COMPUTER & BINGO! FOUND ALL THESE OTHERS NEGATIVE POSTINGS. JUST DEALING WITH A REP THAT WAS TOO PUSHY ALONE, SHOULD’VE BEEN A RED FLAG. THEIR AD (found in Parade Magazine (San Francisco)) SEEMED TO FIT MOST OF MY NEEDS, BUT ONLY NOW DO I KNOW IT’ WAS DEFINATELY TOO PERFECT TO BE TRUE. PLEASE HEED WARNING: I WOULDN’T WASTE YOUR TIME OR $$.

  47. Danny on August 30, 2010 at 9:43 pm

    So many people are losing their hard earned money to these scammers.
    Their address in Ohio is easily found on the internet. Wait till they scam
    the wrong Psycho and he/she goes “Postal” on them!

  48. Terry Sena on September 1, 2010 at 6:07 am

    Its been posted to “USA Today” Newspaper today claiming will provide 5977 units free. Thanks God I did a google search for review before placing my order online.

  49. Eric on September 2, 2010 at 6:07 pm

    Just received the 2 i ordered, & honestly I dont have any complaints. of course it depends on how hot it is wherever u live, thats just common sense, but it really works well….tried the heater & damn it heats up even quicker. Sucks to be all that dont like it, & consider this: I live in the Rio Grande Valley, Tx, where even in December its in the high 80s….its 106 right now, the unit is about 25 feet away from me & the temperature in this room is down to 81 degrees, after having it on for just a lil over an hour….no complaints here.

  50. [...] have had more than 70 comments on my original story on these coolers from all over the country, the vast majority thanking me for warning them before [...]

    • Torey on September 9, 2010 at 5:38 pm

      Too late for me, now they are rying to take out $96.00 for shipping on my refund~ Who do I need to report them to?

  51. Petra Nowley on September 8, 2010 at 3:04 pm

    Report Fraud and Scam.Reporting Advance Fee Frauds (also called Lottery scams, Money Transfer Frauds, Lawyers with deceased clients, widows and orphans with money to transfer, AFF Scams, Nigerian scams, etc.

  52. Chris on October 2, 2010 at 3:47 pm

    I am still waiting for mine, Total cost to my area 347–got an order number, and quoted 72 hours shipping time. Nothing has shown up, and now I am reading these reviews. Should I be worried? How do I get my money back?
    Chris

  53. DeniseGibson on October 13, 2010 at 6:08 pm

    I thought I was buying a product that my family and I could benifit from; was truly disappointing. I was garunteeed that if I was not satisfied I could return the portable A/C could be returned. So I did with no response and still not able to reach anyone to find out why my account was not reimbursed. Please respone to this email Mira Cool, its the right thing to do.

    • GeorgeT on November 22, 2010 at 2:19 pm

      My dad bought two of the Mira Cool units and after many calls we were able to get them to agree to returning the units and they did send me a email with shipping instructions so the units could be returned via UPS. they told both my wife and I that a check would be sent to my dad with in one billing cycle. That was back in Aug. 2010 and he has still not received the check. Could you tell me if you ever received your money back? do you have a phone number to contact them direct? If you have still not been able to get them to refund your money, could you share with me what steps you have taken? Thanks George T.

  54. mary on October 27, 2010 at 1:48 pm

    The mira cool is the biggest rip off I have ever encountered. I feel like a fool for buying this thing. The cooling function actually made my room warmer. The heating function actually started to break down after it’s third use. Please, don’t listen to their slick sales pitch…this really is a piece of junk!

  55. Nready on July 17, 2011 at 3:23 pm

    I was promised a manual – cannot figure out how to use the cooling system. I did not receive a manual with the machine nor did I receive one in the mail. Not sure how to solve this problem. Do not know if this product is worth the price or not.

    • MJ on July 27, 2011 at 7:55 am

      I got mine with a manual, to use cooling you insert your water and ice packs into the basin, then press the heater button until the screen shows three dots, then press cooler. Cool air should be coming out now.

  56. LINROGERS on August 4, 2011 at 9:51 pm

    I have 2 of the machines and I am not impressed. NO MANUAL TO BE FOUND, NO CUSTOMER SERVICE PHONE NUMBER, AND NO WEB SITE that I can find.

    DO NOT WASTE YOUR TIME AND MONEY!!!!!!!!!!!!!!!!

    My 2 machines worked fine for a week, now you turn them on to the cooling setting it lasts about 2 minutes and then beeps and shuts off.

    • James on August 17, 2011 at 10:31 pm

      My (cooler) runs on cooler for a minute then shuts off. what a waste ` what do you do in a case like this?

  57. Maltese25 on August 17, 2011 at 3:32 pm

    Fell for the two for one deal. Wanted one sent to my condo in Colorado, but was told they could only send it to one address. Without checking either one, I sent one to Colorado, open it and the controls are wrong, heater cools and cooler heats, would like to send back but their is no phone number, contact, or whatever to return. The one at home really does not do what I expected, freezing packs constantly, feeling a water reserviour, too much work and not efficient air cooling.

  58. rosemarie on June 21, 2012 at 7:39 pm

    i purchased rwo of them and they dont work i rather have a window fan they stink.i bought them last year i i never used it until june 21,2012 how can i get my money back

  59. Cindy Baty on July 4, 2012 at 3:05 pm

    I’m not sure if this is the same thing we have but ours is called a Mira=cool and it does not cool. i hate it. Looking at this add I don’t think we want it. My husband died and I’m going to the attorney general and bbb. I want this money back we spent on this piece of garbage. It does not cool at all. my husband purchased it because he knew I would be in a small building we had built by the Amith so I could go out there and do work on different things. Since this doesn’t work, I can’t go out there and do anything. Now, what do I do to get my money back and buy a window unit? I tried this ONE time and once is enough. My husband died before he could see where his $400 dollars went for. I want my money back and you can have this (whatever it is), but not a cooler @ all.

    Cindy Baty

  60. Cindy Baty on August 18, 2012 at 11:00 am

    With all these complaints as well as mine, my question to you is what are you going to do about it? There isn’t one person above that is happy with you or your cooler, yet you continue to sell them!!!!!!!!!!!!!!!!!!! So, answer me, what are you going to do for all these people including myself? Seems like you don’t care once you get the money that people give you. You may not answer me, but one day you will answer to someone higher than I could even imagine. Hope you can sleep @ night.

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