That is what happened when I purchased a DVD cloner program for my MacBook Pro from Herman Street, a seller for computer programs and electronics.
I made all the rookie mistakes possible because I was in rush.
I failed to look up reviews on the program as well as on the company. I also failed to check the Better Business Bureau website at BBB.org where I would have seen that there were 43 complaints about the products they sell.
Even worse, I charged my debit card for the $43.25 product, instead of a credit card, where I could have disputed the charge.
So I got what I deserved. The program does not work. The code they sent me is not accepted by the program. I have called both Herman Street as well as the developer, www.dvd-cloner.com, and still do not have a valid code nor a refund, despite purchasing the program Dec. 18.
I filed a complaint with the BBB today. I will update with result.
UPDATE: I finally got my refund from Herman Street. I thing it is because of the BBB complaint I filed.
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