Electricity

Consumer Groups Urge Rejection Of CL&P Proposed Rate Hike

August 20, 2014
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AARP Connecticut and Connecticut Consumer Action Group (CCAG) are urging residents to contact the state’s Public Utilities Regulatory Authority (PURA) and tell them to reject what they call an “unfair and unreasonable” rate request by the Connecticut Light and Power Company (CL&P) that would increase an individual customer’s bill by an average of $150...

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Connecticut Officials Ramp Up Pressure To Regulate Electric Suppliers

April 3, 2014
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 Governor Dannel P. Malloy, Attorney General George Jepsen, Consumer Counsel Elin Swanson Katz and Senate President Pro Tempore Donald E. Williams, Jr. (D-Brooklyn) are calling for a package of legislative proposals – the “Electric Supplier Consumers’ Bill of Rights” – that seeks to address the growing number of consumer complaints about spiking prices, deceptive...

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CL&P Admits To Billing Problems As Its Accounts Receivable Operations Moved To Dallas

March 27, 2014
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CL&P has confirmed that it is having problems with its new billing service caused since the giant utility moved accounts receivable operations from Connecticut to Dallas. The confirmation came as the result of accusations made public by State Sen. Michael McLachlan Wednesday that hundreds of CL&P customers have received shut off notices despite the...

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CL&P Accused Of Sending Shut Off Notices To Customers Who Are Up To Date On Payments

March 26, 2014
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Connecticut State Sen. Michael McLachlan (R-24) claims that “hundreds” of Connecticut Light & Power Co. are receiving shut-off notices and late charges even though they are making on-time payments. In March 18 letters to the presidents of CL & P and Yankee Gas (see below) McLachlan noted that CL & P moved its accounts...

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